Shipping
All orders are processed within 2-3 business days from the date of purchase. You will receive an email notification once your order has shipped.
EU shipping rates:
We ship to:
Austria,
Belgium,
Bulgaria,
Croatia,
Czech Republic,
Denmark,
Estonia,
Finland,
France,
Germany,
Greece,
Hungary,
Ireland,
Italy,
Latvia,
Lithuania,
Luxembourg,
Monaco,
Netherlands,
Poland,
Portugal,
Spain,
Sweden.
Free standard shipping over €60
Under €60: €5, delivery in 3 - 5 business days.
Returns
We have a 100% Happiness Guarantee.
If you don’t love your purchase from genseebeauty.com, just email us within 30 days of purchase at orders@genseebeauty.com and we will gladly refund the cost of the product for you (excluding shipping), with no need for you to send it back. That’s how easy it is!
We monitor all customer service inquiries and reserve the right to refuse a refund to anyone that may misuse or abuse the policy.
